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| 30 Mar 2026 | |
| General |
Start here if you’re wondering how your P&C actually works
Your P&C is run by volunteers, but it’s also a formal organisation with rules, responsibilities and decision-making processes. Understanding how it operates helps everyone participate confidently, make fair decisions, and avoid misunderstandings.
You don’t need to know everything. You just need to understand the basics of how your P&C is set up and where to find answers when questions arise.
What we mean by ‘governance’ and ‘operations’
These terms can sound intimidating, but they’re quite simple.
Governance is about:
Operations are about:
Good governance supports good operations. Together, they help your P&C run smoothly and sustainably.
The foundations of a well-run P&C
Most P&Cs rely on the same core foundations.
A clear constitution
Your constitution sets the rules for how the P&C operates. It explains:
You don’t need to memorise it. You just need to know how to use it as a reference point when questions come up.
Defined roles and shared responsibility
P&Cs work best when responsibilities are clear and shared.
Office bearers have specific roles, but:
Sharing responsibility helps prevent burnout and builds confidence across the group.
Fair and transparent decision-making
Decisions should be:
This protects volunteers, builds trust with members, and makes it easier to explain decisions later.
Accurate records and reporting
Good records help your P&C:
You don’t need perfect systems. You do need consistent ones.
Operational basics: how things usually work
While every P&C is a little different, most share common operational practices.
This usually includes:
Clear processes make it easier for new members to get involved and for long-standing volunteers to step back when needed.
Common pitfalls to watch out for
Even well-intentioned P&Cs can run into trouble when:
Most issues can be avoided by pausing, checking the constitution, and talking things through as a group.
How ACT Parents can help
ACT Parents supports P&C members at every stage, from first meetings to complex governance questions. We provide:
If you’re unsure how something should work, it’s okay to ask.
Related resources
Need a hand? We’ve got you.